SYLLABUS – PART ONE

Lecture 1
Introduction to Land Titles (Strata) Act & BMSM Act 2004 - Strata Management Legislation

  • Historical Background & Development of both LT(S)A and BMSMA
  • Objectives of LT(S)A and BSMSA
  • Importance & Relevance of Related Legislation to Managing Agent / Property Manager
  • Relevant Definitions in LT(S)A and BMSMA
  • Position Prior to Formation of Management Corporation

Lecture 2
Land Titles (Strata) Act & BMSM Act - Share Value & Subsidiary Proprietor

  • Share Value
    • Purpose
    • Voting Rights
    • Quantum of Undivided Share in Common Property
    • Contribution towards Management Fund & Sinking Fund
    • Determination of Share Value
    • Adjustment of Share Value
  • Accessory Lot
  • Subsidiary Proprietor : Rights, Duties & Responsibilities

Lecture 3
Land Titles (Strata) Act & BMSM Act - Developer, Management Corporation & Management Council

  • Introduction to Management Corporation (MC)
    • Constitution of MC
    • Definition of Common Property
  • Duties of the Developer
    • Deposit
    • Service Charges
    • Maintenance Charges
    • Maintenance Fund
    • Initial Period
    • The First AGM
  • Management Corporation (MC) : Duties & Powers
  • Management Council
    • Election of Council Members
    • Management Council's Decisions
  • Meeting of Management Corporations
  • Resolutions

Lecture 4
Land Titles (Strata) Act - Managing Agent & Bye-Laws

  • Managing Agent (MA)
    • Appointment of MA
    • Role of a MA
    • Services Provided by a MA
    • Accreditation of a MA
  • Bye-Laws
  • Insurance
  • Strata Titles Board

Lecture 5
Town Councils in Singapore

  • Introduction
  • Objectives
  • Constitution & Organisation
  • Operation & Management
  • Funding

Lecture 6
Town Councils Legal Framework

  • Town Councils Act
    • Functions, Powers & Duties of a Town Council
    • Proceedings of a Town Council
    • Town Councils (Minimum Amount of Charges for Payment into Sinking Funds) Rules
  • Town Councils Financial Rules

Lecture 7
Other Legislation Governing Property Management (Part I)

  • HUDC Housing Estate Acts
  • Property Tax Act
  • Environmental Public Health Act
  • Private Investigation & Security Agencies Act
  • Parks & Trees Act
  • The Smoking (Prohibition in Certain Places) Act
  • Goods and Services Tax

Lecture 8
Other Legislation Governing Property Management (Part II)

  • Planning Act
  • Small Claims Tribunals
  • Private Summons
  • Parking Places Act
  • Trustees Act
  • Building Control (Advertisement) Regulations
  • Building Control Act (S29)
    • Five-year / Ten-year Inspection
  • Building Control (Administration) Regulations
    • Public Building Certificate
  • Garage Regulations

SYLLABUS – PART TWO

Lecture 1
Property Maintenance Management I

  • Scope & Objectives of Property Management
  • Principal Functions of Property Management
  • Definitions & Classifications of Maintenance
  • Role of Maintenance

Lecture 2
Property Maintenance Management II

  • Maintenance Policies
  • Maintenance Standards
  • Planning Maintenance
    • Objectives of Planning
    • Procedures to Introduce a Planned Maintenance System

Lecture 3
Property Maintenance Management III

  • Organisation of the Maintenance Department
    • Functions of the Maintenance Organisation
    • Structure of the Maintenance Organisation
  • Execution of Maintenance Work
    • Direct Labour vs Contract
  • Budgets for Maintenance Work
  • Control of Maintenance Work
  • Maintenance Audit

Lecture 4
Common Building Defects I

  • Classification of the Components of a Building Based on Their Functions
  • Main Structural Elements & Their Primary Functions
  • Essential Requirements of a Structure
  • Maintenance, Inspection, Alterations & Additions
  • Cracking & Deterioration of Concrete in Building Structures
  • Investigation for Reinforcement Corrosion
  • Investigation for Structural Malfunction
  • Repair of Concrete Structures

Lecture 5
Common Building Defects II

  • Water Penetration
  • Cracks
  • External Joinery
  • Windows

Lecture 6
Facilities Maintenance

  • Scope of Works
  • Maintenance Engineering
  • Operating Policies
  • Preventive Maintenance
  • Building Automation System (BAS)
  • How to Install BAS
  • How to Achieve a Practical & Economical Design

Lecture 7
Maintenance Support Services

  • Standard Forms
    • Purpose of Standard Forms
    • How to Design Standard Forms
  • Standard Operating Instruction (SOP)
    • Objectives of SOP
    • How to Write SOP
  • Information Collation & Management
    • Updating of Information
    • Sources of Information
  • Inventory Management

Lecture 8
Fire Safety for Buildings

  • Overview of the Fire Code
    • Means of Escape
    • Structural Fire Protection
    • Fire Fighting System
    • Management & Maintenance
    • Enforcement on Existing Buildings
    • Alterations
  • Fire Safety Systems in Building
    • Portable Extinguishers
    • Hydrants & Hose Reels
    • Manual Break-glass Units
    • Electrical Fire Alarm System
    • Automatic Sprinkler Systems
    • Inert Gas System

SYLLABUS – PART THREE

Lecture 1
Accounting for Property Management

  • Accounting Concepts
  • Accounting Procedure
  • Understanding Financial Statements
  • Operating, Cash & Capital Budgets
  • Capital Investment Analysis
    • Variance Analysis
    • Ratio Analysis

Lecture 2
Management Information System

  • Features & Characteristics of Management Information System (MIS)
  • Types of Financial & Management Information
  • Financial Reporting
  • Computerisation of Maintenance Information

Lecture 3
Office Administration & Report Writing

  • Office Administration
    • Setting Up of an Office
  • General Work Procedures
  • Report Writing
    • Need for Reports
    • Classification of Reports
    • Basic Rules in Report Writing

Lecture 4
Convening & Conduct of Meetings

  • Meetings
    • Planning for a Meeting
    • Legal Requirements & Priorities
  • Minutes Writing
    • Rules of Thumb for Writing Minutes

Lecture 5
Human Resource Management & Public Relations

  • Human Resource (HR) Planning
    • Objectives of HR Planning
    • Major Steps of HR Planning
  • Techniques of Manpower Forecasting
  • Job Analysis, Job Description & Job Specification
  • Recruitment & Selection
  • Corporate Relations

Lecture 6
Tender & Contract Administration I

  • Quotations / Tenders
  • Specifications Writing
    • Purpose of Specifications
    • How to Prepare Specifications
  • Documentation
  • Procedures & Contractual Arrangements

Lecture 7
Contract Administration II

  • Evaluation
  • Contract Management
  • Award of Tender
  • Final Accounts
  • Cost Control & Cost Report

Lecture 8
Insurance for Property

  • Basic Principles of Insurance
  • Property Insurance
  • Public Liability Insurance
  • Workmen's Compensation Insurance
  • Errors & Omissions Insurance

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